MTN Ghana on Saturday (December 17) awarded several Mobile Money (MoMo) merchants and agents in the Northern sector for their dedicated service to the telecoms company.
The annual event is to acknowledge, recognize and celebrate Mobile Money (MoMo) agents who have exhibited professionalism in the discharge of their duties as far as Mobile Money operations are concerned.
Speaking at the dinner and awards night CEO for MTN MoMo Shaibu Haruna commended the agents for their invaluable service which has spared MTN mobile money to become a leader in the telecommunication industry as well as the domestic cash remittance system.
Mr Haruna announced that solid services would be introduced in the coming years to advance customer experience as an evolving mobile financial tool.
The award is given based on how long you have been an agent, the number of quality services provided, zero fraud incidents, the value of transactions and the number of transactions. At least 59 top performing Vendors received Motor Bikes, Smart TVs, Laptops, and CCTV Cameras.
Kingdom Books Stationery at the Kwame Nkrumah University of Science and Technology (KNUST) campus in the Kumasi metropolis took home the coveted award as the overall best MoMo Agent
His prize was Ghc50,000 electronic cash (E-cash) and a motorbike.
In 2009, MTN Ghana set out to redefine the course of Ghana’s financial sector with the launch of MoMo and after 10 years of implementation, this e-financial mechanism has become a major bug in homes and the business community in general.
The service has 11.3 million subscribers with 250,000 agents and 200,000 merchants across the country.
The MoMo CEO attributes the successes over the last decade to the critical contributions of merchants and agents.
He described the financial year as a difficult one with the introduction of E-levy as well as the challenges customers had with accessing their MoMo wallets during the SIM barring exercise.
He said their resilience as a people has enabled them to soldier on and today, they are to celebrate their achievements and strategize for next year.
SOURCE: DAILY MAIL GH