Covid-19: MTN MoMo Rolls Out Transaction Revision Incentives


Telecommunication giant, MTN Ghana on Friday began implementing incentives approved by the Bank of Ghana to enable customers adopt mobile money (MoMo) for financial transactions.

These incentives aimed at minimizing the risk posed by cash handling, is also to support the government’s intervention to control the spread of the COVID-19.

MTN MoMo customers can now send money transfers values up to GHS100 daily to MoMo wallets and other networks for free.

In addition to this, the daily transaction and wallet limits have been increased to create more convenience for customers. Customers with daily transaction limits of GHS300 can now transact with an amount of GHS1,000, whereas limits of GHS2,000 and GHS5,000 have been increased to GHS5,000 and GHS10,000 respectively. Also, wallet limits and balances have been revised.

Customers with limits of GHS1,000, GHS 10,000 and GHS 20,000 have been increased to GHS2000, GHS15, 000 and GHS 30,000 respectively.  The incentives announced by the Central Bank on Wednesday is subject to review, after three months.

To further create more convenience for customers to transact with high values, there has been an increase in the monthly aggregated value of transactions for customers with limits of GHS3, 000 to GHS6, 000. Monthly limits of GHS20,000 and GHS 50,000 will now have unlimited access.

Moreover, MTN MoMo would put in place measures to allow customers who do not have the requirements to have access to MoMo service to do so and enjoy the convenience of cashless transactions on MTN MoMo.

Speaking on the enhancement of MoMo transactions, the General Manager for MTN Mobile Financial Services, Mr. Eli Hini expressed his appreciation to the Central Bank for demonstrating its commitment to use technology as a means to reduce cash transactions in the economy.

He called on all subscribers to take advantage of the development and also cautioned customers to be aware of scammers and fraudsters.

The MTN Mobile Financial Services Boss reiterated the three golden rules for mobile money stating that at no point should customers disclose their pin codes, allow others to make transactions on their behalf and not to entertain calls to discuss their wallets or respond to promotions they have not participated in.

He encouraged customers to crosscheck with MTN to verify any details before they take any action on their MoMo wallet; as no fraud on MTN MoMo will be successful without the active participation of the customer.

MTN says it remains committed to making the lives of our customers a whole lot brighter through the delivery of bold new digital services to our customers.

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